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Publicado el 31 de Agosto de 2023

Regional Emergency Preparedness and Response Management Coordinator

Fecha límite: 24 de Septiembre de 2023

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The Opportunity

The position could be based in: Panama, Colombia, El Salvador, Guatemala, or Peru

Regional Emergency Preparedness and Response Management Coordinator

ROLE PURPOSE
As a member of the LAC regional office humanitarian team, the regional emergency preparedness and response management coordinator provides a support function to the regional humanitarian director, other members of the humanitarian team and country humanitarian focal points. He/she is the primary focal point for all country offices in the region for the humanitarian response management procedure and works with countries to ensure timely and appropriate application, as well as other corporate response processes, such as the development of the Save the Children Humanitarian Plan. He/she provides general oversight to all category four (low) and some category three (medium) responses providing coordination and guidance to the humanitarian focal points, in support to the regional humanitarian director.

KEY AREAS OF ACCOUNTABILITY:

Support, accompaniment, and capacity building:
• Provide coaching and accompaniment to country humanitarian focal points / leads to help them assume responsibility for the prompt development or updating of response deliverables (e.g., alerts, categorisations, strategic statements, etc) and overall guidance to ensure the speedy and appropriate application of the response management procedure.
• Work with countries and other regional teams to ensure quality and appropriateness of inputs into Save the Children’s Humanitarian Plan and synergy with country strategic plans and regional priorities.

Preparedness support and anticipatory action:
• Monitor for emerging disaster situations and advise countries (ahead of impact if possible) to ensure countries promptly develop alerts for any situations they may have missed. Work with regional DRR adviser, RHD and countries to promote anticipatory action related to those emerging situations as appropriate.
• Ensure countries promptly develop their proposals for HF funding for preparedness.
• Make use of EPP process to strengthen country application of response management procedure.
• May support regional humanitarian capacity building adviser to develop emergency simulations and training.

Operational response management support:
• Through detailed knowledge of the roles of other regional team members, detect issue within the competence of other colleagues and promptly “refer cases” to ensure early development of support to countries where required.
• Work with countries to ensure speedy development of proposals to the Humanitarian Fund when appropriate.
• Participate in relevant global task teams and coordination meetings with headquarters to improve organisational humanitarian processes.
• May visit smaller scale responses (category four, occasional category three) to support team to work through procedural challenges, systems issues and complications limiting response and scale-up and provide generalist low/medium-level humanitarian support and backstopping.
• May participate in operations control reviews during large emergencies, including outside of the LAC region.
• May manage response coordination meetings in the absence of the RHD.
• May occasionally have to develop response management deliverables or products for country offices in times of reduced capacity or gaps.

Knowledge management:
• Organise and lead the regional Humanitarian Community of Practice in collaboration with other regional staff, as a way to ensure learning between different countries and between countries and the regional office. Proactively find opportunities to improve the CoP and use it to ensure efficient knowledge sharing.
• Support management of the regional humanitarian SharePoint and Teams sites and any other necessary platforms to ensure efficient communication within the team, with country humanitarian focal points and regional staff with humanitarian responsibilities, in collaboration with the regional information management specialist.
• Coordinate updates and improvements to regional humanitarian inductions (basic and advanced), lead inductions in whole or in part in absence of members of the team.

Surge support:
• Work closely with the regional humanitarian capacity building adviser and GEHSP team to ensure continued registration of LAC staff in the GEHSP surge platform.
• Work with countries to ensure that all countries have a GEHSP focal point who remains briefed of new initiatives on the platform and that countries ensure that people deployed through the GEHSP receive exit interviews / post-deployment performance reviews.
• Monitor for GEHSP / surge deployment requests and bring these to the attention of relevant regional office staff and others as needed.

Administrative support:
• Support to team members on team admin, including management of Teams channels, file spaces, meeting management (notes, actions, follow-up), occasional formatting and similar.
• Review, feedback and strengthening of humanitarian products such as sitreps, Humanitarian Fund proposals and reports and similar.
• Review and compare country sitreps, risk management plans and other processes for issues of relevance to other members of the humanitarian team.
• Review Humanitarian Fund budget vs. actuals to detect problems and take proactive steps with countries to resolve issues or alert relevant parts of the regional office and SCI.
• Support to team members and other colleagues in organising workshops and events.
• May occasionally provide cover for other officers or coordinators in other teams (e.g. Operations, PQI).

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REQUERIMIENTOS

To be successful, you will bring/have:

Education & qualifications
• Educated to first degree level in a demonstrably relevant field (e.g., development studies, international politics or similar) or able to demonstrate equivalent experience. (Master’s level education is not a requirement for this position).

Essential
• Four years in a role relevant for this position: field project officer, operations or programme officer or similar, for an international cooperation organisation in either development or humanitarian field.
• Demonstrable knowledge of relevant humanitarian issues relevant in LAC.
• Experience in supporting the preparation and facilitation of trainings events, simulations and workshops.
• High levels of computer literacy, especially with MS Office 365 (SharePoint, Teams, Power BI, Excel, Outlook, PowerPoint) and experience using technology to facilitate communication and knowledge management.
• Confident and assertive but also supportive, with demonstrable remote guidance experience, including advising people in higher graded roles or with more years of professional experience.
• Experience working in a completely virtual office environment, mostly from home.
• Excellent interpersonal and verbal / written communication skills to deal tactfully and sensitively with a wide range of people in a large organisation, very often at a distance.
• Proven ability to prioritise a challenging and multi-tasked workload in complex working environment.
• Willingness to travel to country offices for operational and humanitarian support, and capacity building purposes, sometimes at short notice (could be as little as 48 hours in extremis).
• Excellent English and Spanish language skills (speaking, reading and writing).

Desirable
• French language skills.
• Experience of working in at least one emergency response in a humanitarian organisation, ideally in LAC region and from that, knowledge of the operational, HR, security and safeguarding challenges that can occur.
We offer a competitive package in the context of the sector.

Application Information:
Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your salary expectations.
We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.
All employees are expected to carry out their duties in accordance with our global anti-harassment policy.
Save the Children does not charge a fee at any stage of the recruitment process.
Applications will be reviewed on a rolling basis. Early applications will have priority. Qualified candidates could be interviewed before de application closing date.