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Publicado el 26 de Julio de 2022
Recruitment Assistant (NPSA5 level)
Fecha límite: 31 de Julio de 2022
UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
UNDP, as an integral part of its mission to fight poverty and improve the lives of people around the world, is committed to being open, transparent and accountable. As part of this commitment, UNDP adopted International Public Sector Accounting Standards (IPSAS) and established a Global Shared Service Center (GSSC) to provide IPSAS transactional recording (in the areas of revenue, expenses and fixed assets), procurement, advisory and support services to UNDP Offices worldwide, and to provide training to UNDP Offices where needed. Human Resources services within the GSSC was set up earlier in 2003 in Copenhagen and it provides customized service packages to more than 40,000 UN personnel from agencies, funds and programmes across the UN System. GSSC/HR in Copenhagen has established a legacy as a major Human Resources administration center within the United Nations and is recognized as a center of excellence. The Global Shared Service Center (GSSC) is part of the Bureau for Management Services (BMS).
In the area of Human Resources, the GSSC supports both staff and management in UNDP offices and units, with the full cycle of HR services ranging from recruitment, talent management, learning and development, HR policy and advisory services, benefits and entitlements management, payroll and banking transactions.
In six UNDP Regional Bureau Service Centers (RSCs) – Addis Ababa, Amman, Bangkok, Dakar, Istanbul and Panama – the recruitment and administration of local personnel will be proximity-based and managed by outposted GSSC personnel who report directly to the Global HR Service Centers (GHRSC) in Istanbul and Copenhagen.
Under the overall guidance and supervision of the HR Analyst, the Recruitment Assistant in the GSSC RSC supports the transparent implementation of the outposted recruitment of personnel for Country Offices in each Regional Bureau under their responsibility. S/he performs a variety of standard administrative processes and services ensuring high quality and accuracy of work and consistency in service delivery.
The Recruitment Assistant supports the team with the provision of advise to internal and external clients and managers on policies, guidelines and services and promotes a collaborative and client-oriented approach, sharing knowledge and best practice, including conducting training courses and coaching. Clients with whom there is direct contact may include UN Agency staff and other personnel in country offices as well as other units in UNDP.
Duties and Responsibilities
Implementation of Recruitment Strategies
Ensures implementation of Recruitment Strategies focusing on achievement of the following results:
-Full compliance of recruitment processes and records with UN/UNDP rules, regulations, policies and strategies.
-Input to recruitment business processes mapping and elaboration of the content of internal Standard Operating Procedures (SOPs) in recruitment management in consultation with direct supervisors and GSSC management.
Implementation of Recruitment Services
Implements Recruitment Services focusing on achievement of the following results:
-Support to the preparation of draft terms of reference, vacancy announcements, screening of applicants, evaluation of candidate applications, gathering of candidate references, organization of interview panels, finalization of candidate selection/approvals and handover of completed recruitment cases to the GSSC Benefits and Entitlements Team for hiring, onboarding and contract management.
-Support to the communication with candidates as it relates to the outcome of their applications.
-Provide assistance with the production of insightful recruitment analytics reports with regard to critical vacancies taking into account UNDP’s corporate priorities of gender parity and workforce diversity.
-Support the maintenance and update of recruitment measurements and tracking systems.
Contribute to the maintenance and update of candidate rosters
-Support Team members to meet the goals of the Team and GSSC RSC.
-Provide support on the reduction of costs of operations and related costs to clients and partners and assist Country Offices with the validation and timely recovery of charges related to recruitment services provided to projects and/or other UN Agencies.
-Perform any other tasks assigned by direct supervisors.
Support and Maintenance of Knowledge Management Prescriptive Content for Recruitment, Selection and Placement
Support and Maintenance of Knowledge Management Prescriptive Content for Recruitment, Selection and Placement focusing on achievement of the following results:
-Ensures that knowledge management distribution/system contains accurate and comprehensive coverage of recruitment, selection and placement matters.
-Contribute to the identification of the need for new and/or modified policies and practices and initiate or propose actions required. Actively liaise with direct supervisors to seek policy clarifications and/or identify agreed solutions.
-Support to periodic training courses on local recruitments for Country Offices and the Regional Hub.
-Contribute to continuous learning and development for recruitment by pursuing own development and acquire new knowledge with recruitment best practices.
Plans and monitors own work, pays attention to details, delivers quality work by deadline
Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility
Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Act with Determination
Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner
Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion
Appreciate/respect differences, aware of unconscious bias, confront discrimination
Cross-Functional & Technical Competencies
HR - Recruitment/Recruitment design and management
Knowledge of, ability to design and manage end to end recruitment processes
HR - Recruitment/Assessment and selection
Knowledge and ability to apply various candidate assessment and selection methodologies, tools and platforms; ability to effectively align them with specific recruitment needs
Business Development/Knowledge Generation
Ability to research and turn information into useful knowledge, relevant for context, or responsive to a stated need.
Business Management/Change Management
Ability to prepare, support, and help individuals and teams in designing and implementing organizational change.
Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.
Business Management/Digital Awareness and Literacy
Ability and inclination to rapidly adopt new technologies, either through skillfully grasping their usage or through understanding their impact and empowering others to use them as needed.
Business Management/Customer Satisfaction / Client Management
Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs.
Ability to anticipate client's upcoming needs and concerns.
Required Skills and Experience
-BA/BSc degree in Human Resources, Business Administration, Social Sciences, International Relations and any other related fields would be desirable but it is not a requirement.
Years of relevant work experience
-Minimum five (5) years (with Secondary education), or, minimum two (2) years (with Bachelor Degree) of relevant experience in administrative support services; preferably recruitment.
-Experience in the usage of computers and office software packages (MS Word, Excel, etc.).
-Experience in handling of web-based management systems.
-Experience with talent acquisition software and platforms is meritorious.
-Fluency in English and Spanish (written and verbal).
-Working knowledge of Portuguese is highly desired.
-Working knowledge of other UN language(s) would be an advantage.
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