In this list you will find job offers from the different organizations that are part of the City of Knowledge. The FCDS assumes no responsibility for the opportunities offered by these organizations

Published on November 13, 2020


Limit: November 28, 2020

Information Management (IM) Officer role, is to support the COVID-19 Emergency Operation within the Disaster and Crisis Prevention, Response, and Recovery (DCPRR) within the IFRC Americas Regional Office (ARO) with development, maintenance, and update of regional information products. During the COVID-19 Emergency Operation, the IM Officer support will be based on supporting National Societies to collect, analyze and share key data related to COVID-19 response at both regional- and country-levels, in close coordination and alignment of tools of regional and global IM teams.

Since the GO Platform will be a key asset for National Societies to host preparedness and operational information products (dashboards, maps, situation reports, activities), the IM Officer will advocate and support the GO Platform, specifically COVID-19 field reports and GO emergency pages at regional- and country-levels.

The IM Officer will maintain critical databases related to COVID-19 emergency operations and other information products that require updates with a defined frequency.

The IM Officer will ensure that analytical frameworks and analysis plans are implemented throughout the operation and in support of IFRC sectors. They will be responsible for implementing innovative approaches and solutions to qualitative and quantitative analysis, including software.

The job responsibilities include close collaboration with the IM team within the Americas, the Global IM team (Geneva and Regional Office focal points), with different IFRC staff members, and more broadly, with the Red Cross Red Crescent Movement members to:

- Support the IM pillar in COVID-19 emergency operation.
- Develop and maintain COVID-19 specific emergency pages on GO, bringing key operational information together in an accessible and discoverable platform.
- Support National Societies on IM practices for developing and managing their own information products.
- Support the IM component of DCPRR Unit in the Americas region.
- To provide IM support during emergency operations at the regional level.
- Collaborate with regional IM team in capacity building activities to Movement members in the Americas Region (NS/IFRC).
- Reinforce regional IM network to support National Societies and the IFRC in the Americas region, aligned with the Surge Information Management Support (SIMS) network, IM processes, and best practices.

The IM Officer will report directly to the Information Management Senior Officer and holds a Technical line manager to the  Continental Operations Manager of the DCPRR Unit.


Job Duties & Responsibilities 

The job responsibilities include close collaboration with the IM team within the Americas, the Global IM team (Geneva and Regional Office focal points), with different IFRC staff members, and more broadly, with the Red Cross Red Crescent Movement members to:

- Maintain existing databases and information sharing systems deployed for COVID-19 emergency operation;
- Ensure an efficient data collection system aligned with IFRC and National Society needs that allows analysis and presentation of information;
- Support, advise or facilitate (when assigned) the analysis and related reporting processes based on the analysis framework;
- Design clearly and graphically key messages and analytical outputs/products of the analysis(s) findings;
- Ensure that IM products are accurate, comprehensible, clear, and simple.
- Provide IM support during disaster response operations in the Americas region;
- Disseminate information products to all those who require them in a timely and useful format;
- Advocate for the use of IM tools and products in decision making, planning, and coordination;
- Establish clear information flows and explain them to whoever needs to make use of it, both as users and managers;
- Create basic maps, infographics, dashboards, and other data visualization products filling needs and requirements and disseminate;
- Ensure that information is updated on the GO Platform to facilitate information sharing and promote the usage of the platform in support of the operations;
- To maintain GO COVID-19 emergency pages for National Societies and provide technical support;
- Look for potential risks, harm, or opportunities regarding the IM, data process, and outputs;
- To support capacity-building activities to grow the IM component in the region;
- Complying with the IFRC Policies and Guidelines that become relevant to any work;
- Any other reasonable tasks as stipulated by the line manager and other senior staff.



- Bachelor’s degree relevant to the position - Required.
- Masters degree relevant to the position - Preferred.



2+ year(s) experience with graphic design and data visualization with the ability to translate complex digital information into clear and attractive graphic representations.
1+ year(s) experience with GIS tools and the ability to produce basic maps to visualize geographic information.
1+ year experience with mobile data collection tools (Kobo and ODK).
- Strong background in data and information management and informatics.
- Strong computer literacy skills with advanced skills in MS Excel.
- Experience within the humanitarian field, preferred on disaster response and project management.
1 (+) years of experience within the RCRCM.


Knowledge, Skills, and Language

- Excellent written and verbal communication skills are essential, with the ability to craft an analytical narrative from data findings.
- Strong interpersonal skills and diplomacy in order to manage relationships with many stakeholders and in a complex situational environment.
- Analytical and problem-solving skills, including the ability to synthesize, order, process, and prioritize large amounts of information.
- Strong attention to detail in both listening and visualization design.
- Ability to take initiative to create new processes from scratch and act to fill identified gaps.
- Strong knowledge of data visualization (Tableau, Power BI, GIS tools).
- Skills in database management, web design, and programming.
- The good domain of information technology is an advantage.


Competencies and Values

VALUES: Respect for diversity; Integrity; Professionalism; Accountability.

CORE COMPETENCIES: Communication; Collaboration and Teamwork; Pro-activity; National Societies and Customer Relations; Creativity and Innovation; Building Trust.

FUNCTIONAL COMPETENCIES: Building Alliances; Empowering Others.





Interested candidates, please submit your application on this link:

Applicants will need to send their applications together with a letter of motivation no later than the closing date. In order for us to assure a proper comparative evaluation of your application for this vacancy and to enable us to consider your profile against other similar current and future vacancies, we ask that you submit your application taking into account the following

Important Note: National Staff Post


- Please note that the selected candidate will be hired through a national contract under the applicable national labour law of the country (based in Panama, El Salvador, Honduras, Guatemala, Costa Rica, Nicaragua, Peru, or Argentina).

- The incumbent is responsible to abide by Federation policies, procedures, plans, and applicable international labor law;

- Only those candidates shortlisted for interviews will be notified.



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