Business

The City of Knowledge is home to the headquarters for companies committed to innovation, research, and development (I + R + D) of new solutions for social needs. Our campus offers an ideal environment and opportunities for collaboration and exchange of knowledge and experiences.

Over a period of two decades, this environment for innovation and collaboration offered by the City of Knowledge has drawn companies and institutions from knowledge intensive and technology based fields with a high added value, such as information technology and communications, environmental management, logistics, bioscience, and creative industries.

The work that the City of Knowledge carries out in terms of innovation management supports coordination between the needs of the companies on campus and the services offered by the academic, scientific, and technological sectors. In addition, it facilitates the validation and dissemination of experiences and knowledge through a program of activities that is open to the public.

Quantic Vision

Quantic Vision “le comunica con el éxito!” especialistas en Gestión de la Relación con el Cliente. Suministramos soluciones tecnológicas, para optimizar y controlar las comunicaciones entre una empresa y sus clientes. Con soluciones, comercializadas “en la nube” o como software tradicional, tenemos:
- Quantic Connections: Plataforma de Notificaciones Unificada vía mensajes texto celular SMS, e-mail masivo, IVR y Redes Sociales y Apps “Push Notifications Enabled
- Contact Center as a Service (Platform as a Service)
- Customer Relationship Management: SugarCRM
- CTI e IVR, Integración con soluciones de voz de Cisco, Avaya, Asterisk, Broadsoft, etc.
- Sistema de mejoras de la calidad de atención telefónica de una empresa

Desde 2006, Quantic Vision ha instalado sus productos con más de 300 clientes, en Panamá, Costa Rica, El Salvador, Puerto Rico, Rep. Dominicana, Honduras, etc.

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