Background and Purpose
The International Federation of Red Cross and Red Crescent Societies (“the Federation”) is the world’s largest volunteer-based humanitarian network with 190 member National Societies. The Federation’s work is guided by seven fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity and universality.
The Secretariat of the International Federation of Red Cross and Red Crescent Societies works to a Business Model and has a Business Delivery Plan with key commitments that sharpen its focus, clarity, and efficiency and accountability results. The Secretariat, headquartered in Geneva, has five decentralized regional offices: one of which is the Americas, guided by the Secretariat strategies for implementation and areas of focus that builds on the vision of strategy 2020. The Americas’ region is organized in two main hemispheres: a group of support services departments – one of which is the Regional Human Resources Department – and a set of geographical configurations of (i) Country Cluster Support Teams and (ii) Country Office(s), as well as the Deputy Regional Director, each of them led by the Regional Director; and another hemisphere: six building blocks composed by technical departments (i) Partnerships and Resource Development, (ii) Policy, Strategy and Knowledge; (iii) Communication, (iv) Disaster and Crisis: Preparedness, Response, and Recovery, (v) Health and Care, (vi) Logistics, each of them led by the Deputy Regional Director.
Following the decentralization of human resources functions to the Federation’s five regions, development of a regional based support network to ensure the continued effectiveness of (PSP) Psychological Support Program, needs to be rolled out. Existing support from the Geneva-based psychotherapists counselors will continue, but it is expected that the primary support functions be provided at the regional level.
The Federation is committed to the protection and wellbeing of its staff by providing stress counselling services. The Federation has undertaken a Human Resources Strategic Framework that focuses on the importance of its paid and volunteer staff. A key aspect of that strategy reinforces the creation of an enabling environment conducive to growth. For this, a stress counselor will be recruited as a consultant for the provision of stress counselling services by the Americas regional office, based in Panama.
Scope and Audience of Stress Counselling Services
The psychosocial program provides support to Federation staff contributing to its programs and operations in the Americas region, irrespective of their duty station or location.
Instructions and Information to Service Providers
The Federation invites you to submit a technical proposal for provision of stress counseling services for its staff as per sections herein described as:
Service Specifics Key Points:
Psychosocial Support Counselor will be expected to provide services with specific charges per session being billed to IFRC and charged to the relevant project code.
The Psychosocial Support Counselor will be expected to abide by the IFRC Code of Conduct in their
dealings with all staff and volunteers.
Method of Delivery of the Services
The provision of stress counselling services will be agreed based on a monthly retainership at a rate specified hereafter and payable upon submission of an invoice by the service provider within the first five days of the subsequent month. Service Provider may provide stress counseling services in the following manner, or as suitable for the Federation staff: in the premises of the Federation, in the stress counselor’s office, or by other reliable means of remote communication.
Each Psychosocial Support Counselors receive a monthly retainer fee USD300.00 to cover for accepting working with short notice and odd hours. This is also paid for the vacation month.
The Psychosocial Support Counselors will charge a fee of USD60.00 per session for the services that they will provide to staff.
Invoices will be presented to IFRC at the end of each month cumulatively in respect to sessions conducted for each month. HR will certify the accuracy of the invoice internally before payment is processed and made. Cancellation done less than 24 hours before session will be charged.
Any training, field visits and other additional work is charged separately.
Management of the Selection Process of Service Provider for Stress Counselling Services
The Regional Human Resources Department will be responsible to manage the selection process of the service provider for stress counseling services. The selected service provider should meet the eligibility qualifications and requirements such as, but not limited to the following in observance of the Federation internal policies and procedures:
Eligibility, Qualifications and Requirements:
• Language of proposal
The proposal, documents (letter of interest and CV or resume) and all correspondence related to the proposal should be written in plain English.
• Contact point
The proposal must provide a single focal point of contact for all correspondence relating to this terms of references. The Federation will not be responsible for contacting other than the nominated contact.
5+ years of relevant technical experience in mental health fields or alike (psychological, psychiatry, psychotherapy, etc.)
Experience with international humanitarian organizations or multinational corporations (preferred).
Part I. Technical executive summary (max. 1 page)
This should provide a brief overview of the services, with key areas of the technical proposal, including how it is intended to achieve the specific services.
Part II. Technical Proposal (max. 2 pages)
The technical part of the proposal should set out:
HOW TO APPLY
A letter of motivation must be submitted along with the application no later than June 30, 2019. In order to ensure a proper comparative evaluation of your application for this vacancy and to enable us to consider your profile against other similar current and future vacancies, we ask that you submit your application thru the following link https://www.ifrc.org/en/who-we-are/working-with-us/current-vacancies/job-description/?id=29075
PLEASE INCLUDE IN ONE DOCUMENT YOUR PROPOSAL AND RESUME.